AM I ELIGIBLE FOR A RETURN?

Item is:

- within 30 days of purchase
- unworn
- unwashed
- unaltered
- no makeup stains
- no deodorant stains
- no animal hair
- no smells of smoke
- not final sale

If you answered YES to all of these, you will be eligible for a return. Please refer to the Return Policy below.

RETURN POLICY

Our online return policy is within 15 days of purchase a refund will be given only with a receipt. No receipt would be store credit at the lowest price offered. After 15 days we accept returns for store credit only. Please email chicandsouthernoutfitters@gmail.com if you need to return anything by mail. Customer is responsible for return shipping fees if item is shipped. Returns must be postmarked by 5 days of the delivery date. If you chose pickup, it must be returned within 3 days of when we notified you of the item being ready. Once we receive your return, please allow 3-5 business days to process your store credit.

DEFECTIVE ITEM

If you have received a defective item, please contact us at chicandsouthernoutfitters@gmail.com within 2 business days of receiving your shipment. Please include written details about the defect and attach pictures. Our customer service team will get you taken care of!

FINAL SALE

All sales on sale/clearance items are final. All sales are final on jewelry, graphic tees, doorbusters, purses, wallets. Also any shapewear (all shapers, leggings, shorts), swimwear, undergarments, hats and beanies (for hygienic purposes) are final sale.